Privacy policy

• Privacy Policy
• Personal Data We Collect
• Membership
• Email
• Newsletter
• Use of Cookies
• Event Registration
• How We Use Data
• Your Rights

Privacy Policy

Impro Neuf, managed by the board (improneuflovesyou@gmail.com), is responsible for processing personal data as described in this privacy statement. In this statement, we explain what kind of personal data we store and how we process it. This privacy statement applies to: https://www.improneuf.no/ and other digital channels used by Impro Neuf.

Personal Data We Collect and Process

We process the following categories of personal data:

• Basic information: Name
• Contact information: Telephone number, email address
• Media: Photos and videos
• Customer history and engagement: Order and delivery information, shopping cart movements, discount codes, loyalty program information, active products and agreements, as well as past products and services, their usage frequency and amount, status of products/services

The personal data is collected directly from you through the information you provide us. Media is only recorded and published if you have provided us with your consent.

Membership

From our members, we collect names, addresses, and email addresses. These details are the basis for reporting the number of members to receive public funding for the operation of the association. Additionally, we need contact information of members to offer adequate services and information related to the membership. When joining the association, members consent to each specific area where the association uses personal data, such as member magazines, newsletters, invitations to events, etc. Upon termination of membership, your personal data is deleted.

Email

You can send us emails, but remember that all organizations are vulnerable to data theft. Therefore, you should not send sensitive content by email. If we receive such an email, we process it according to its content and delete it immediately.

Newsletter

As a member, you can subscribe to receive our newsletter. To send you the newsletter, you must register your email address with us. This is stored in a separate database, not shared with others, and the email address is deleted when it is no longer in use.

Use of Cookies

Our website uses cookies to track visitors and their usage. We do this to tailor and make our website as relevant as possible for our visitors. The cookies do not contain personal information. You can prevent cookies from being stored by adjusting settings in your browser.

Website (improneuf.no): Squarespace Analytics uses the following cookies (name and lifespan):

• algoliasearch-client-js
• Crumb
• RecentRedirect (30 minutes)
• squarespace-announcement-bar
• squarespace-popup-overlay
• Test
• ss_cid (2 years)
• ss_cookieAllowed (30 days)
• ss_cpvisit (2 years)
• ss_cvisit (30 minutes)
• ss_cv (2 years)
• ss_cvt (30 minutes)
• __ga2

Read more about the different cookies being stored on your computer by changing settings in your browser here.

Registration for Workshops and Events

Through our website and newsletter, it is possible to sign up for courses. In connection with this, we collect information such as name and contact details, as well as allergies and needs for accommodation. These personal data are used only for managing the event and will be deleted after the event ends. We obtain separate consents to map interest and desire to receive invitations to new events.

How We Use Personal Data

We use your personal data for the following purposes:

• Service Delivery/Contractual Agreements: We use your personal data to fulfill our agreements with you, such as when you sign up as a member, for events, order a product or service from us. The legal basis for processing personal data for this purpose is the necessity to fulfill a contract with you.
• Customer Relationship Management: We use your personal data to manage our customer relationship with you, which may include customer service, complaint handling, and troubleshooting in relation to your customer relationship. The legal basis for processing personal data for this purpose is the necessity to fulfill a contract with you.
• Analysis, Business Development, and Service Improvement: We continuously work to develop and improve our services and products. This often involves analyzing various forms of personal data, such as customer activity, history, account, and profile information. The legal basis for processing personal data for this purpose is our legitimate interest.
• Sales and Marketing: We use personal data in connection with the sales and marketing of our products and services, such as sending you emails. The legal basis for processing personal data for this purpose is our legitimate interest. You have the option to opt out of parts of this processing, for example, by choosing not to receive emails from us.
• Compliance with Legal Obligations: In some cases, we are required to process personal data due to other legal obligations. The legal basis for processing personal data for this purpose is the necessity to fulfill a legal obligation that we are subject to.

Your Rights

If you wish to exercise any of your rights, please contact us at improneuflovesyou@gmail.com.

• Right to Access Your Own Information: You can request a copy of all information we process about you. Contact the above email address to exercise your right of access.
• Right to Correction of Personal Data: You have the right to request us to correct or supplement information that is inaccurate or misleading.
• Right to Deletion of Personal Data: You have the right to have your personal data deleted without undue delay. Therefore, you can request us to delete information about yourself at any time. However, note that information we are required to retain for other legal obligations will not be deleted.
• Limitation on Processing of Personal Data: In some situations, you can also ask us to limit the processing of information about you. You do this by managing consents or reservations in our solutions.
• Objection to Processing of Personal Data: If we process information about you based on our tasks or as a result of a balancing of interests, you have the right to object to our processing of information about you. You do this by managing consents or reservations in our solutions.
• Data Portability: You have the right to have your personal data delivered in a structured, commonly used, and machine-readable format. Contact the above email address to have your personal data delivered.
• Complaints About Our Processing of Personal Data: We hope you will inform us if you believe we are not complying with the rules of the personal data law. You can first do this through the contact or channel you have already established with us. You can also complain about our processing of personal data. You do this to the Data Protection Authority: www.datatilsynet.no.